Privacy Policy

Hurt Advice ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

Complete our contact form or request a free consultation
Call our office or communicate with us via email
Engage our legal services and become a client
Subscribe to our newsletter or legal updates

This information may include:

Contact Information: Name, email address, phone number, mailing address
Case Information: Details about your accident or injury, medical information, insurance information
Communication Records: Correspondence and notes from our interactions
Financial Information: Information necessary for case processing and settlements

Information Automatically Collected

When you visit our website, we automatically collect certain information including:

Device Information: Browser type, operating system, device type
Log Data: IP address, access times, pages viewed, referring URL
Cookies and Tracking: We use cookies and similar technologies to enhance your experience
Analytics Data: Website usage patterns and preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

Legal Services: To evaluate your case, provide legal representation, and communicate about your matter
Communication: To respond to your inquiries and provide information you request
Website Improvement: To analyze usage patterns and improve our website functionality
Marketing: To send relevant legal information and updates (with your consent)
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Protection: To protect our rights, privacy, safety, or property

3. Attorney-Client Privilege

Important: Information shared with us after you become a client is protected by attorney-client privilege. However, submitting information through our website contact form does not automatically create an attorney-client relationship. We recommend not sharing sensitive or confidential information until we have formally agreed to represent you.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: When you authorize us to share information with third parties
Service Providers: With trusted third parties who assist in operating our website and services
Legal Requirements: When required by law, court order, or government request
Case-Related: With parties involved in your legal matter (courts, opposing counsel, experts, etc.)
Professional Obligations: As required by our professional and ethical obligations
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve website functionality and user experience
Deliver relevant content and information

You can control cookies through your browser settings. Note that disabling cookies may affect certain website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Secure SSL encryption for data transmission
Access controls and authentication requirements
Regular security assessments and updates
Employee training on data protection
Secure storage systems for client files

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Opt out of marketing communications
Do Not Sell: California residents can opt out of the sale of personal information

To exercise these rights, please contact us using the information provided below.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of sale of personal information
Right to non-discrimination for exercising CCPA rights

To make a CCPA request, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

11. Data Retention

We retain personal information for as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Meet professional responsibility obligations

Client files are retained in accordance with state bar requirements and our document retention policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Hurt Advice

16101 Ventura Blvd, Suite 332, Los Angeles, CA 91436

Phone: (818) 482-2260

Email: [email protected]