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How to File an Insurance Claim After a Car Accident

A properly filed claim can mean thousands more in your settlement. Follow this guide to do it right.

📞 Need Help Filing? (818) 482-2260

Two Types of Claims You Can File

First-Party Claim

Filed with YOUR insurance company

When to use: When you have collision coverage and want repairs done quickly, or when the other driver is uninsured.

Pros:
  • + Faster processing
  • + Guaranteed coverage (if policy allows)
  • + Less confrontational
Cons:
  • - May increase your premiums
  • - Subject to your deductible
  • - May not cover all damages

Third-Party Claim

Filed with the OTHER driver's insurance

When to use: When the other driver was at fault and you want them (or their insurer) to pay.

Pros:
  • + No deductible
  • + Doesn't affect your premiums
  • + Can include pain & suffering
Cons:
  • - Other insurer may dispute fault
  • - Often takes longer
  • - May require more negotiation

6 Steps to File Your Claim

1

Report the Accident to Your Insurance

Within 24-48 hours

Contact your insurance company as soon as possible to report the accident.

  • Call the claims hotline (usually 24/7)
  • Have your policy number ready
  • Provide basic accident details
  • Get your claim number immediately
  • Ask about rental car coverage

💡 Pro Tip: Report to YOUR insurance first, even if the other driver was at fault.

2

Gather Your Documentation

Before your first adjuster call

Collect all evidence and paperwork related to the accident.

  • Police report (or report number)
  • Photos of damage and scene
  • Other driver's information
  • Witness contact information
  • Medical records and bills
  • Repair estimates

💡 Pro Tip: The more documentation you have, the stronger your claim will be.

3

Get Your Vehicle Inspected

1-3 days after reporting

An adjuster will need to assess the damage to your vehicle.

  • Schedule inspection promptly
  • Keep vehicle as-is until inspected
  • Get your own repair estimates too
  • Take photos before and after inspection
  • Ask for a copy of the damage report

💡 Pro Tip: You have the right to choose your own repair shop—don't let the insurer pressure you.

4

Document Your Injuries

Ongoing

Keep detailed records of all injuries and medical treatment.

  • See a doctor within 72 hours
  • Follow all treatment plans
  • Keep every medical receipt
  • Document pain levels daily
  • Track missed work days
  • Note impacts on daily life

💡 Pro Tip: Never say you're "fine" to the insurance company if you're still in pain or treating.

5

Calculate Your Total Damages

Before negotiating

Add up all your economic and non-economic damages.

  • Vehicle repair or replacement costs
  • All medical bills (past and estimated future)
  • Lost wages and earning capacity
  • Rental car expenses
  • Out-of-pocket costs
  • Pain and suffering (non-economic)

💡 Pro Tip: Your claim is worth more than just your bills—factor in pain, suffering, and inconvenience.

6

Negotiate Your Settlement

After reaching maximum medical improvement

Review the offer and negotiate for fair compensation.

  • Wait for a formal written offer
  • Don't accept the first offer—it's usually low
  • Counter with your documented damages
  • Be prepared to justify your numbers
  • Get final settlement in writing
  • Consider consulting an attorney

💡 Pro Tip: Statistics show claimants with attorneys receive 3x higher settlements on average.

📋 Documents You'll Need

DocumentWhere to Get It
Police ReportLocal police department
Insurance PolicyYour files or insurer portal
Medical RecordsHealthcare providers
Photos of DamageYour phone/camera
Repair EstimatesBody shops (get 2-3)
Proof of Lost WagesEmployer letter/pay stubs
Expense ReceiptsKeep all originals

Need Help with Your Insurance Claim?

Our attorneys have helped thousands of clients navigate the claims process and maximize their settlements.

📞 Free Consultation: (818) 482-2260
How to File an Insurance Claim After a Car Accident | Step-by-Step