How to File an Insurance Claim After a Car Accident
A properly filed claim can mean thousands more in your settlement. Follow this guide to do it right.
📞 Need Help Filing? (818) 482-2260Two Types of Claims You Can File
First-Party Claim
Filed with YOUR insurance company
When to use: When you have collision coverage and want repairs done quickly, or when the other driver is uninsured.
- + Faster processing
- + Guaranteed coverage (if policy allows)
- + Less confrontational
- - May increase your premiums
- - Subject to your deductible
- - May not cover all damages
Third-Party Claim
Filed with the OTHER driver's insurance
When to use: When the other driver was at fault and you want them (or their insurer) to pay.
- + No deductible
- + Doesn't affect your premiums
- + Can include pain & suffering
- - Other insurer may dispute fault
- - Often takes longer
- - May require more negotiation
6 Steps to File Your Claim
Report the Accident to Your Insurance
Within 24-48 hoursContact your insurance company as soon as possible to report the accident.
- • Call the claims hotline (usually 24/7)
- • Have your policy number ready
- • Provide basic accident details
- • Get your claim number immediately
- • Ask about rental car coverage
💡 Pro Tip: Report to YOUR insurance first, even if the other driver was at fault.
Gather Your Documentation
Before your first adjuster callCollect all evidence and paperwork related to the accident.
- • Police report (or report number)
- • Photos of damage and scene
- • Other driver's information
- • Witness contact information
- • Medical records and bills
- • Repair estimates
💡 Pro Tip: The more documentation you have, the stronger your claim will be.
Get Your Vehicle Inspected
1-3 days after reportingAn adjuster will need to assess the damage to your vehicle.
- • Schedule inspection promptly
- • Keep vehicle as-is until inspected
- • Get your own repair estimates too
- • Take photos before and after inspection
- • Ask for a copy of the damage report
💡 Pro Tip: You have the right to choose your own repair shop—don't let the insurer pressure you.
Document Your Injuries
OngoingKeep detailed records of all injuries and medical treatment.
- • See a doctor within 72 hours
- • Follow all treatment plans
- • Keep every medical receipt
- • Document pain levels daily
- • Track missed work days
- • Note impacts on daily life
💡 Pro Tip: Never say you're "fine" to the insurance company if you're still in pain or treating.
Calculate Your Total Damages
Before negotiatingAdd up all your economic and non-economic damages.
- • Vehicle repair or replacement costs
- • All medical bills (past and estimated future)
- • Lost wages and earning capacity
- • Rental car expenses
- • Out-of-pocket costs
- • Pain and suffering (non-economic)
💡 Pro Tip: Your claim is worth more than just your bills—factor in pain, suffering, and inconvenience.
Negotiate Your Settlement
After reaching maximum medical improvementReview the offer and negotiate for fair compensation.
- • Wait for a formal written offer
- • Don't accept the first offer—it's usually low
- • Counter with your documented damages
- • Be prepared to justify your numbers
- • Get final settlement in writing
- • Consider consulting an attorney
💡 Pro Tip: Statistics show claimants with attorneys receive 3x higher settlements on average.
📋 Documents You'll Need
| Document | Where to Get It |
|---|---|
| Police Report | Local police department |
| Insurance Policy | Your files or insurer portal |
| Medical Records | Healthcare providers |
| Photos of Damage | Your phone/camera |
| Repair Estimates | Body shops (get 2-3) |
| Proof of Lost Wages | Employer letter/pay stubs |
| Expense Receipts | Keep all originals |
Need Help with Your Insurance Claim?
Our attorneys have helped thousands of clients navigate the claims process and maximize their settlements.
📞 Free Consultation: (818) 482-2260