Reporting to Alamo
Report accidents through:
• Alamo roadside: 1-800-327-9633
• The rental location
• Alamo claims department
Follow standard reporting requirements.
• Alamo roadside: 1-800-327-9633
• The rental location
• Alamo claims department
Follow standard reporting requirements.
Alamo Claims Process
Alamo uses Enterprise Holdings' claims system:
• Consistent damage assessment procedures
• Centralized claims handling
• Standard fee structures
• Same damage recovery unit as Enterprise and National
• Consistent damage assessment procedures
• Centralized claims handling
• Standard fee structures
• Same damage recovery unit as Enterprise and National
Tips for Alamo Rentals
Protect yourself:
• Self-service kiosks may limit inspection opportunity—document carefully
• Understand coverage before needing it
• Keep all rental documentation
• Report issues immediately
• Challenge unfair charges
• Self-service kiosks may limit inspection opportunity—document carefully
• Understand coverage before needing it
• Keep all rental documentation
• Report issues immediately
• Challenge unfair charges