Reporting to Enterprise
Report immediately by:
• Calling Enterprise roadside assistance: 1-800-307-6666
• Reporting to the rental location
• Calling their claims line: 1-800-325-8838
Report within 24 hours per the rental agreement.
• Calling Enterprise roadside assistance: 1-800-307-6666
• Reporting to the rental location
• Calling their claims line: 1-800-325-8838
Report within 24 hours per the rental agreement.
Enterprise's Damage Recovery Unit
Enterprise has a dedicated damage recovery unit that:
• Assesses damage to their vehicles
• Pursues renters for damage costs
• Handles subrogation against at-fault parties
• Sends demand letters for payment
They are experienced at recovering costs and can be aggressive.
• Assesses damage to their vehicles
• Pursues renters for damage costs
• Handles subrogation against at-fault parties
• Sends demand letters for payment
They are experienced at recovering costs and can be aggressive.
Handling Enterprise Claims
Tips for Enterprise claims:
• Document vehicle condition at pickup and return
• Review all charges carefully
• Check if your coverage applies
• Don't pay without investigation
• Get itemized damage breakdowns
• Negotiate disputed charges
• Consider legal help for large claims
• Document vehicle condition at pickup and return
• Review all charges carefully
• Check if your coverage applies
• Don't pay without investigation
• Get itemized damage breakdowns
• Negotiate disputed charges
• Consider legal help for large claims