Understanding Loss of Use
Loss of use is:
• Daily rental rate x repair days
• What the company "loses" during repair
• Often $30-$100+ per day
• Can accumulate to significant amounts
Rental companies may inflate repair timelines to maximize these charges.
• Daily rental rate x repair days
• What the company "loses" during repair
• Often $30-$100+ per day
• Can accumulate to significant amounts
Rental companies may inflate repair timelines to maximize these charges.
Your Responsibility for Loss of Use
Whether you pay depends on:
• Rental agreement terms
• State law
• Whether CDW covers it
• Credit card coverage
• Whether repairs were reasonably timely
• Rental agreement terms
• State law
• Whether CDW covers it
• Credit card coverage
• Whether repairs were reasonably timely
Challenging Loss of Use Charges
To dispute loss of use:
• Request proof of repair timeline
• Check if LOC was reasonable
• Verify the daily rate charged
• Check your coverage
• Compare to fleet utilization
• Negotiate based on actual loss
• Get attorney help for large amounts
• Request proof of repair timeline
• Check if LOC was reasonable
• Verify the daily rate charged
• Check your coverage
• Compare to fleet utilization
• Negotiate based on actual loss
• Get attorney help for large amounts