When the Other Driver Is At Fault
If another driver caused the accident:
• Their liability insurance should pay for all damages
• You shouldn't have to pay for vehicle damage
• Your injuries are covered by their insurance
• You shouldn't owe the rental company
However, the rental company may still come after you initially.
• Their liability insurance should pay for all damages
• You shouldn't have to pay for vehicle damage
• Your injuries are covered by their insurance
• You shouldn't owe the rental company
However, the rental company may still come after you initially.
What the Rental Company May Do
Even when you're not at fault, the rental company may:
• Charge your card for damages
• Claim you owe loss of use
• Expect you to collect from the other driver
• Pursue you until paid
Understanding this helps you respond appropriately.
• Charge your card for damages
• Claim you owe loss of use
• Expect you to collect from the other driver
• Pursue you until paid
Understanding this helps you respond appropriately.
Protecting Yourself When Not At Fault
Steps to take:
• Get thorough documentation at the scene
• Get police report naming other driver at fault
• Report to other driver's insurance immediately
• Inform rental company of the other driver's info
• Don't pay charges that should be other driver's responsibility
• Consider hiring an attorney to handle claims
• Get thorough documentation at the scene
• Get police report naming other driver at fault
• Report to other driver's insurance immediately
• Inform rental company of the other driver's info
• Don't pay charges that should be other driver's responsibility
• Consider hiring an attorney to handle claims