What Demand Letters Typically Include
• Vehicle repair costs
• Loss of use charges
• Administrative fees
• Diminished value
• Total amount demanded
• Deadline for payment
• Threat of further action
Responding to a Demand Letter
• Don't panic or ignore it
• Review your coverage immediately
• Request documentation of claims
• Don't admit liability
• Don't pay without investigation
• Consider contacting an attorney
Potential Responses
• Forwarding to your insurance
• Forwarding to credit card insurance
• Negotiating the amount
• Disputing false or inflated claims
• Pursuing the at-fault driver
• Getting legal representation