When and How to Report
Reporting procedures:
• Call the rental company's accident hotline immediately
• Follow up with written report if required
• Report within time required by agreement (usually 24 hours)
• Document when and how you reported
• Get confirmation and claim number
• Call the rental company's accident hotline immediately
• Follow up with written report if required
• Report within time required by agreement (usually 24 hours)
• Document when and how you reported
• Get confirmation and claim number
What to Tell Them
Share:
• Date, time, and location of accident
• Other vehicles and drivers involved
• Police report information
• General description of what happened
• Your contact information for follow-up
Don't:
• Admit fault
• Speculate about causes
• Discuss your coverage in detail
• Date, time, and location of accident
• Other vehicles and drivers involved
• Police report information
• General description of what happened
• Your contact information for follow-up
Don't:
• Admit fault
• Speculate about causes
• Discuss your coverage in detail
What Happens After Reporting
Expect:
• Claim number assignment
• Questions about vehicle condition
• Instructions for vehicle handling
• Information about next steps
• Eventual damage assessment
• Potential charges or demands
• Claim number assignment
• Questions about vehicle condition
• Instructions for vehicle handling
• Information about next steps
• Eventual damage assessment
• Potential charges or demands