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How to File an Insurance Claim After an Accident: Complete Process Guide

Filing an insurance claim after an accident involves multiple steps and potential pitfalls. Understanding the process helps you avoid mistakes and maximize compensation.

📅Updated: January 30, 2026
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Understanding Insurance Claims After Accidents

After an accident, you may file claims with multiple insurers: your own company for collision/PIP/uninsured motorist coverage, and the at-fault driver's company for liability damages.

Each claim has different rules and deadlines. Your own policy may require prompt notice. Third-party liability claims must be filed within the statute of limitations. Missing deadlines can forfeit your rights.

What to Expect from Insurance Adjusters

Insurance adjusters investigate claims and determine payouts. Remember: their job is to minimize what the company pays. They are friendly but not your friend - everything you say may be used to reduce your claim.

Adjusters may ask for recorded statements, request medical authorizations, or offer quick settlements. Before agreeing to anything, understand that these tactics often harm your case.

Documentation You Will Need

Organize all documentation: police report, medical records and bills, proof of lost wages, photos of damage and injuries, witness statements, and correspondence with insurers.

Keep a pain journal documenting how injuries affect daily life. Save all receipts for accident-related expenses. This evidence supports your claim for both economic and non-economic damages.

When to Hire an Attorney

Consider hiring an attorney if: you have significant injuries, liability is disputed, multiple parties are involved, the insurer is acting in bad faith, or you receive a low settlement offer.

Attorneys handle all communication with insurers, gather evidence, calculate full damages, negotiate settlements, and take cases to trial when necessary. Most work on contingency with no upfront costs.

Frequently Asked Questions

How long does an insurance claim take to settle?

Simple claims may settle in weeks. Injury claims typically take 3-6 months after maximum medical improvement. Complex claims can take 1-2 years or more.

Should I sign a medical authorization for the insurance company?

Be cautious. Broad authorizations let insurers access your entire medical history looking for pre-existing conditions to use against you. Consult an attorney before signing.

What if the insurance company denies my claim?

Request a written explanation for the denial. You can appeal within the company, file a complaint with your state insurance commissioner, or hire an attorney to pursue the claim.

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