Injured as a Rideshare Passenger? Steps from Attorney Raffi Naljian
Being injured as a passenger in an Uber, Lyft, or other rideshare vehicle creates unique legal situations. Attorney Raffi Naljian helps rideshare passengers understand their rights after an accident. As a passenger, you generally have strong legal standing since you couldn't have caused the accident, but identifying the right insurance coverage requires careful analysis.
Injured as an Uber or Lyft passenger?

Raffi Naljian
Lead Personal Injury Attorney
With 15+ years of experience, Raffi Naljian has recovered millions for accident victims across California. Known for aggressive negotiation and compassionate client care.
View Full ProfileIs This the Right Attorney for Your Case?
Rideshare passenger cases involve navigating multiple insurance policies—the rideshare company's commercial policy, the driver's personal insurance, and potentially another at-fault driver's coverage. Raffi Naljian has experience with the complexities of rideshare accident claims and understands how to pursue compensation from the appropriate parties. Also searched as: Rafi Nanaljian, Raffi Nalian, Rafi Naljian.
What to Do Next
- 1Call 911 and report the accident
- 2Seek immediate medical attention
- 3Screenshot your ride receipt from the rideshare app
- 4Take photos of the accident scene and all vehicles
- 5Get contact info for all drivers involved
- 6Report the accident through the rideshare app
- 7Do not give recorded statements to insurance without legal advice
- 8Consult with an attorney experienced in rideshare claims
📋Evidence Checklist
- Rideshare app receipt showing active ride
- Screenshots of driver info from the app
- Police report number
- Photos of all vehicle damage
- Photos of your injuries
- Medical records and bills
- Witness contact information
- Your trip history from the app
Multiple insurance policies may cover your claim.
Common Mistakes to Avoid
- Not preserving the ride receipt from the app
- Assuming the rideshare company will handle everything
- Giving detailed statements to multiple insurers
- Not getting independent medical evaluation
- Missing the in-app accident reporting deadline
- Accepting quick settlement offers
- Not consulting a lawyer familiar with rideshare claims
How the Process Typically Works
Immediate Steps
Document ride, report accident, seek medical care
Insurance Identification
Determine which policies apply to your claim
Claim Filing
File claims with appropriate insurance companies
Treatment
Complete medical treatment and document all care
Demand/Negotiation
Present demand and negotiate settlement
Damages You May Be Able to Recover
- •Emergency and ongoing medical expenses
- •Lost wages during recovery
- •Pain and suffering
- •Transportation costs
- •Future medical care if needed
- •Permanent injury compensation
Frequently Asked Questions
Which insurance covers me as a rideshare passenger?
When you're a passenger during an active trip, the rideshare company's commercial policy typically provides substantial coverage, often $1 million or more.
What if the rideshare driver was at fault?
You can pursue a claim against the driver, but the rideshare company's insurance typically covers accidents during active trips regardless of which driver was at fault.
Should I file a claim with the rideshare company?
Yes, report the accident through the app, but be careful about recorded statements. Consider consulting an attorney before extensive discussions with claims adjusters.
What if another driver hit our rideshare?
You may have claims against both the at-fault driver's insurance and the rideshare company's policy, depending on coverage amounts and fault.
Do I need my own car insurance for this claim?
As a passenger, you generally wouldn't use your auto insurance, though your health insurance may cover some medical expenses.
Free consultation for rideshare accident victims.
Related Resources
Free Consultation
Speak with Raffi Naljian about your case
Free Case Review
Share the basics first, then we’ll tailor the next step around your injuries, insurance pressure, and how fast you need help.
What happens next
Tell us the case basics.
Add the details that shape urgency.
We reach out with the next best step.
Urgent cases can be triaged faster by phone. If an insurer is already pressuring you, call now and then finish the form.
Important Disclosures
Attorney Advertising. This website is designed for general information only. The information presented at this site should not be construed as formal legal advice nor the formation of a lawyer/client relationship. Prior results do not guarantee a similar outcome. No attorney-client relationship is formed by viewing this website or submitting a contact form. Results vary based on the specific facts and circumstances of each case.