This guide is for a California bicycle owner, injured rider, parent, family member, or authorized representative trying to preserve an ordinary bicycle and the records connected to its sale, assembly, service, parts, and recall history after a crash. It focuses on a narrow reader task: identify the exact bicycle, stop avoidable changes, request source-controlled records, and build a timeline that can later be checked against the physical bicycle.
It does not decide whether a product was defective, whether a shop performed work incorrectly, whether a rider complied with every traffic rule, who caused a collision, whether a mechanical condition caused an injury, or what a claim is worth. Those questions may require the intact bicycle, component-specific instructions, qualified inspection, scene evidence, medical evidence, and case-specific legal analysis. The bicycle-accident service guide describes the broader legal lane; this article is the records-and-custody workflow.
Address emergency care and immediate safety first. Do not ride or load-test a bicycle that may be unsafe. Do not tighten a fastener, straighten a wheel, reset a brake, wash a surface, remove a component, recharge an e-bike battery, or recreate a failure. Photograph and preserve what exists. If a bicycle is at a shop, insurer facility, police property room, apartment storage area, retailer, or another person’s home, identify the current custodian and send a precise written preservation request.

