- Who this record system is for and what it does
- The five-lane hit-and-run file
- Police, collision-report, and DMV records
- Criminal-case contacts and status
- A restitution loss ledger and update script
- CalVCB application and payment coordination
- Insurance and civil-claim separation
- Timing, evidence, mistakes, red flags, and next steps

Quick answer
After an injury-causing California hit-and-run, keep five separate but linked records: the police collision and DMV files, the criminal case, a restitution loss ledger, any CalVCB application, and every insurance or civil claim. Use one master index with dates, contacts, document sources, amounts requested, amounts paid, and unresolved next steps so one process does not quietly replace another.
Key takeaways
- Treat the collision report, criminal case, restitution request, California Victim Compensation Board application, insurance claim, and civil claim as related but separate records.
- Create one master index that records every number, contact, submission date, document source, amount, payment, correction, and next follow-up without merging different agencies’ decisions.
- Keep a loss ledger from the beginning. A receipt is stronger when it is tied to the date, provider, reason, payment source, unpaid balance, and the exact process to which it was submitted.
- Do not assume an arrest, conviction, restitution order, CalVCB payment, insurance decision, or civil recovery is guaranteed. Each lane has its own eligibility, proof, timing, and decision-maker.

Prepared by
Hurt Advice Editorial TeamEditorial Research and Publishing Team
Source-checked editorial publishing
Why trust this article
Prepared by the Hurt Advice Editorial Team from current California statutes, California Courts, California DMV, and California Victim Compensation Board guidance. No attorney reviewed this displayed version.
Recent update: Original publication with a five-lane hit-and-run record map, agency and DMV separation, restitution ledger, update script, CalVCB coordination, timing calendar, evidence checklist, and payment crosswalk.
At a glance
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Main question
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Guide map
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Before you rely on this guide
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Table of contents
- 1. Quick takeaways
- 2. In this guide
- 3. Who this is for and what the file should accomplish
- 4. Build one master index with five separate lanes
- 5. Lane one: separate the police report from the DMV SR-1
- 6. Lane two: create a criminal-case contact and status log
- 7. Lane three: maintain a restitution loss ledger
- 8. Use a short restitution update script
- 9. Lane four: keep the CalVCB application distinct
- 10. Lane five: separate insurance and civil records
- 11. Timing and process calendar
- 12. Evidence checklist
- 13. Common mistakes and red flags
- 14. Next steps
Quick takeaways
- Treat the collision report, criminal case, restitution request, California Victim Compensation Board application, insurance claim, and civil claim as related but separate records.
- Create one master index that records every number, contact, submission date, document source, amount, payment, correction, and next follow-up without merging different agencies’ decisions.
- Keep a loss ledger from the beginning. A receipt is stronger when it is tied to the date, provider, reason, payment source, unpaid balance, and the exact process to which it was submitted.
- Do not assume an arrest, conviction, restitution order, CalVCB payment, insurance decision, or civil recovery is guaranteed. Each lane has its own eligibility, proof, timing, and decision-maker.
In this guide
Who this is for and what the file should accomplish
This guide is for a person injured in a California crash when another driver left the scene and the immediate safety steps have already begun. If the collision just happened, start with the first-hour and first-week hit-and-run guide. The narrower job here is to keep later police, court, compensation, insurance, and civil records usable.
California Vehicle Code section 20001 addresses a driver’s duty to stop after a collision causing injury or death and the criminal consequences for violating that duty. A victim’s file should not declare who committed that offense or predict a charge. Record what was observed, what the agency called the event, what report or case number was assigned, and what later official action actually occurred.
The goal is not a larger pile of paper. It is a traceable map that lets a police investigator, victim advocate, prosecutor, adjuster, CalVCB analyst, court, or participating attorney find the source record without confusing one process with another. The broader hit-and-run service guide helps identify the legal lane; this article supplies the record architecture after that lane is identified.
Build one master index with five separate lanes
Start with a one-page index. Give each lane its own folder or digital label:
- Collision and agency lane: incident or event number, traffic-collision report, investigating agency, supplemental submissions, DMV SR-1, vehicle and scene evidence.
- Criminal-case lane: investigator, prosecutor or victim-services contact, court case number if filed, hearing notices, property held as evidence, victim-rights requests, and disposition.
- Restitution lane: loss ledger, receipts, bills, wage proof, repair or replacement proof, submission confirmations, updates, requested amount, ordered amount, collections, and balance.
- CalVCB lane: application confirmation, claim number, crime report, eligibility requests, bills, collateral-source records, decisions, payments, appeal or late-consideration documents when applicable.
- Insurance and civil lane: every carrier and claim number, policy or coverage correspondence, adjuster messages, payments, reservations, releases, attorney communications, pleadings, and settlement documents.
Use a stable naming pattern: YYYY-MM-DD — source — document — lane. For example: “2026-07-22 — city police — supplemental-photo receipt — collision.” Preserve the original file and record who created it. If a document is corrected, keep the earlier version and label the later one; do not silently overwrite history.
Lane one: separate the police report from the DMV SR-1
Ask the investigating agency which identifiers exist. A dispatch or incident number, traffic-collision report number, criminal investigation number, and later court case number may be different. Record the agency’s exact label, the contact channel, the date requested, any release restriction, the response, and the next follow-up date.
Keep your own factual supplement focused. Include the date and approximate time, location, direction of travel, vehicle description, full or partial plate, witnesses, cameras, photographs, medical transport, and the source of each fact. If a witness supplies a correction, preserve the witness’s wording and date. The digital-evidence preservation guide explains how to keep original files and request time-sensitive video without editing away metadata.
A police report does not replace California’s DMV filing. The DMV’s current SR-1 accident-reporting instructions say the report must be sent within 10 days when someone is injured or killed, or property damage exceeds $1,000, and that it is required in addition to reports made to police, CHP, or an insurer. The page also lists the driver, vehicle, insurance, and other-party information needed when available. Do not invent missing hit-and-run driver information; identify it as unknown and follow the current form instructions.
Save the submitted SR-1, attachments, submission confirmation, mailing or delivery proof, and any DMV response. Use the car-accident checklist for the broader vehicle, witness, treatment, and insurer file, but keep the SR-1 evidence in this distinct lane.
Lane two: create a criminal-case contact and status log
The California Courts’ victims’ rights guide explains that victims can receive information, provide information for sentencing, seek the return of property when it is no longer needed as evidence, and request restitution based on supplied loss information. It also explains an important limit: restitution is ordered at the end of a criminal case when a defendant is found guilty and sentenced. Do not record a suspect, arrest, charge, or hearing as though it were a conviction or restitution order.
Use one row for each contact: date and time, agency or office, person and role, number called or portal used, report or case number, question, response, promised action, documents requested, and follow-up date. Distinguish an investigator from a prosecutor, victim-witness advocate, probation officer, court clerk, and collections contact. Their roles and records are not interchangeable.
When property is held as evidence, inventory it by description, serial number when known, agency tag or receipt, custodian, condition, and release status. Preserve any request and response. Do not alter, discard, repair, sell, or transfer an item that an agency or attorney has asked you to preserve without confirming the proper process.
Lane three: maintain a restitution loss ledger
California Penal Code section 1202.4 directs victim restitution for economic loss resulting from a defendant’s criminal conduct and lists categories that can include damaged-property repair or replacement, medical expenses, mental-health counseling, and lost wages. It also allows the amount to be determined later when loss cannot be fully ascertained at sentencing. The court determines the order; a personal spreadsheet is evidence organization, not a ruling that every item is recoverable.
For each loss, record these fields:
- Loss ID and lane: a stable number and whether it was also sent to an insurer or CalVCB.
- Date, provider, and reason: who charged or paid it and how it relates factually to the event.
- Document proof: invoice, receipt, medical bill, wage statement, repair estimate, canceled payment, or other source.
- Amounts: billed, adjusted, paid by each source, still owed, and requested as restitution. Do not count the same payment twice.
- Submission trail: recipient, method, date, confirmation, version, response, and next update.
- Status: pending, disputed, corrected, paid by another source, included in an order, collected, or unresolved.
Keep supporting wage records specific: employer, missed date or hours, normal rate or commission basis, payroll support, and reason for the absence. Keep medical expenses tied to provider statements and payments rather than diagnosing yourself. Keep vehicle loss tied to actual repair, replacement, or valuation records rather than assuming visible damage proves injury severity.
Use a short restitution update script
A neutral written update can reduce confusion. Adapt this script without adding conclusions you cannot support:
Subject: Loss update for [agency/court case number]
I am providing an updated loss ledger for the incident dated [date]. This version adds [brief description] and corrects [brief description, if any]. It includes [number] supporting documents. The ledger separately identifies amounts billed, amounts paid by insurance or another source, amounts still owed, and amounts previously submitted. Please confirm receipt, the correct recipient for future updates, and whether another form or deadline currently applies. I am not asking this message to determine eligibility or the final amount.
Save the sent message, attachments, recipient, delivery confirmation, reply, and the exact ledger version. If a criminal case has not been filed, ask the agency or victim-witness program where loss information should be kept; do not assume the police report itself creates a restitution request.
Lane four: keep the CalVCB application distinct
The California Victim Compensation Board’s current eligibility page lists hit-and-run among covered crimes and describes residency, injury, cooperation, and filing requirements, subject to exceptions and the actual facts. Eligibility is not automatic merely because a collision was reported as a hit-and-run.
CalVCB’s compensation-process page says applicants may apply online or by paper, may receive help from a local victim advocate, and should provide the crime report, bills, receipts, and related records. It says staff may verify injuries, losses, and expenses with law enforcement, providers, employers, and witnesses. Preserve the application version, confirmation, claim number, assigned contact, every information request, document upload receipt, decision, payment explanation, and appeal or late-consideration record when one exists.
Keep an expense crosswalk showing whether the same expense was sent to CalVCB, automobile or health insurance, workers’ compensation, restitution, or a civil claim. The Board’s repayment page says CalVCB pays crime-related expenses not paid by another source and has repayment rights when another source later pays the same expense. It also currently instructs a claimant or attorney to notify CalVCB within 30 days of filing a lawsuit or insurance claim. Because that instruction is time-sensitive, verify the current page and obtain case-specific advice rather than relying on an old copy.
Lane five: separate insurance and civil records
A criminal investigation does not automatically open an insurance claim, decide coverage, or establish a civil recovery. Keep every carrier, policy, claimant, and claim number separate. Save notices, recorded-statement requests, coverage letters, reservations of rights, medical authorizations, payment explanations, property decisions, releases, and deadlines exactly as received.
The California UM/UIM resource explains the separate first-party coverage lane. Policy wording and collision facts matter, especially when the other driver is unknown. Do not let the criminal-case label substitute for policy notice, proof, cooperation, or a coverage analysis.
Create a payment map by loss ID. If health insurance paid part of a bill, CalVCB paid another part, and a restitution request includes an unpaid balance, record each amount separately. If a civil claim later changes that allocation, preserve the settlement statement, lien or repayment communications, release, and final disbursement record. A lawyer can assess coordination, offsets, reimbursement, subrogation, releases, and deadlines; a record keeper should not guess.
Timing and process calendar
- Immediately: address safety and care, report the collision, preserve scene and vehicle information, and record the agency identifiers.
- Within the current DMV window: review the official SR-1 instructions; the current page states a 10-day reporting period for an injury, death, or property damage over $1,000.
- As records arrive: save originals, update the master index, and send corrections or supplemental evidence through the agency’s accepted channel.
- As losses occur: add the receipt or source record to the ledger and identify every payment source. Do not wait until sentencing to reconstruct months of expenses.
- When a criminal case changes: record the filed case number, victim contact, notices, hearings, disposition, restitution request, order, collections, and property-release status.
- When CalVCB, insurance, or a civil claim changes: update the crosswalk and comply with current notice or repayment instructions.
This calendar is organizational, not a complete limitations analysis. Insurance policies, government claims, civil lawsuits, criminal proceedings, CalVCB, evidence requests, and other processes can use different clocks. Seek prompt qualified advice when any deadline may be close.
Evidence checklist
- Agency incident, collision-report, investigation, and court identifiers, with the exact label and source for each.
- Original photographs, video, witness details, vehicle information, medical transport record, and supplement receipts.
- SR-1 copy, attachments, submission or mailing proof, and DMV correspondence.
- Victim-rights requests, hearing notices, advocate or prosecutor communications, property-evidence inventory, and disposition records.
- Versioned restitution ledger with receipts, bills, wage proof, repair or replacement proof, submissions, responses, order, collections, and balance.
- CalVCB application, claim number, crime report, uploads, information requests, decisions, payments, and repayment communications.
- Insurance policies and claims, coverage correspondence, payment explanations, releases, and claim-specific deadlines.
- Civil-claim pleadings, notices, settlement and lien records, and a crosswalk preventing duplicate expense entries.
Use the California injury-proof guide to connect evidence to the broader claim file while keeping sourced facts separate from legal or medical conclusions.
Common mistakes and red flags
- Using one number for everything: an incident number, collision report, criminal case, CalVCB claim, and insurance claim may all differ.
- Calling an investigation a conviction: record only the status confirmed by the responsible official source.
- Waiting to build the loss ledger: late reconstruction can lose dates, payment sources, and receipts.
- Submitting the same gross amount everywhere: identify adjustments, payments, balances, and previous submissions so the file does not imply duplicate unpaid loss.
- Assuming the police report is the DMV report: the current DMV page expressly separates the SR-1 from police and insurer reports.
- Assuming CalVCB, restitution, insurance, and civil damages cover identical items: each process has its own authority, eligibility, proof, and coordination rules.
- Discarding property or originals: confirm evidence-release and preservation requirements before alteration, repair, sale, or disposal.
- Sending sensitive records to an unverified address: confirm the official agency, court, insurer, advocate, or attorney channel before transmission.
Next steps
- Write every current identifier and contact on a one-page master index.
- Create the five folders and place each existing document in one primary lane.
- Start the loss ledger and payment crosswalk using original records.
- Confirm the next required submission with the responsible agency, court contact, CalVCB, or insurer.
- Set dated follow-ups and record each response without predicting the outcome.
- Have a qualified California attorney review disputed coverage, restitution, repayment, evidence, releases, civil options, and deadlines when the stakes warrant it.
Hurt Advice is a lawyer-referral and legal-information service, not a law firm. This article provides general educational information, not legal, medical, insurance, financial, or victim-compensation advice. No attorney reviewed this displayed version. Results, eligibility, charges, restitution, benefits, coverage, and civil recovery depend on the actual facts and controlling documents. You can use the Hurt Advice contact page to request a referral.
Frequently Asked Questions
Is a California police collision report the same as a criminal court case?
Does filing an SR-1 with the DMV replace a police report after a hit-and-run?
What records can support a California restitution request?
Can a hit-and-run victim apply to CalVCB if no driver has been convicted?
Can the same expense appear in restitution, CalVCB, insurance, and a civil claim?
What if the hit-and-run driver is never identified?
Sources and references
Current duty-to-stop and offense text for injury- or death-causing collisions.
Current reporting thresholds, 10-day instruction, required information, and separation from police and insurer reports.
Current victim information, property-return, sentencing-input, restitution, and criminal-case limits.
Current victim-restitution framework and economic-loss categories.
Current eligibility criteria, covered-crime list including hit-and-run, cooperation rules, and filing limits.
Current application, advocate, documentation, review, and status process.
Current collateral-source, repayment, insurance, and civil-claim notification guidance.
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